![]() ![]() Please refer to this Animated Tutorial for assistance with how to obtain the diagnostics on the Client side and for license servers running Version 15 or earlier version of the ANSYS Inc. Please zip the entire diagnostic directory and email it to me If not, select No (there will be a pop-up window displaying the location of the diagnostic files once it’s finished gathering the files)Ħ. If you would like to specify the directory of the diagnostic files, select Yes. Ansys Remote Solve Manager (RSM) is an application included with most Ansys software that allows you to push project solving to another faster machine, free up resources on the client machine to work on other projects. Launch the Client ANSLIC_ADMIN Utility as the user experiencing the problem.ĥ. In the screen it will indicate a zip file being created. Launch the ‘ANSYS Client Licensing Settings’ as the user experiencing the problem.Ĥ. Is this issue resolved? If not, please share the License Diagnostic files as mentioned below:ġ. Search the start menu for 'Registry Editor' and open. ![]() On the client machine (Windows): Log in as the user who borrowed the license. If that doesnt work, you can forcefully reset all borrowed licenses. Next, attempt to borrow a new and different type of license. My colleague Matt, had requested you some License Diagnostic files via email. The deinstallation of Ansys worked fine, however when I follow the instructions from the manual to deinstall the license manager I run into a problem. First, Verify/Test License Manager Connectivity.
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